Moderate
How to Create Reviews (New)
Kudobuzz allows you to add reviews that you may have either collected offline or collected using another platform. This guide will show you how to add such reviews manually. Go to Moderate from the left side menu on your dashboard. Click Create to begin adding a new review. Enter Customer name, emSome readersHow to Import Reviews from Etsy? (New)
Got reviews on Etsy? Follow these simple steps to import your Etsy reviews into your Kudobuzz dashboard for free: On your dashboard, click on Reviews from the left-side menu options. Click on Import. Select "Etsy" from the list. 
Kudobuzz allows you to add reviews that you may have either collected offline or collected using another platform. This feature is only available for all platforms except Shopify. This guide will show you how to add such reviews. From the dashboard, click on Reviews from the left menu options. Choose Moderate option. 
Occasionally you may receive a review that you wish to assign to multiple products. You can assign a review to one or more products. Here's how to go about it: 1-- Login to your dashboard, click on Moderate 2-- Look for the review you want to assign to multiple products, click on the review 3-- Click on **ConveFew readersHow to convert a review to a product or business review (new)
Occasionally you receive a business review that you would have preferred was assigned to a particular product or vice versa. With converting reviews, you can change a product review to become a business review and you can change a business review to become a product review. Converting a business review to a product review 1-- Login to your dashboard, click on Moderate 2-- Look for the review youFew readersHow to request a review update (New)
Have you ever had customers who due to one reason or the other left a negative or low-rating review, but after communicating with them would want to update their review? This new Update Review feature provides the perfect chance to do that. Here are the steps to follow to send out an email to a customer to update their review. On your dashboard, go to Moderate Click on the review you want to get anFew readersHow to Automatically Publish Reviews (New)
When reviews come in from your social accounts and other sources, they are not published automatically. You will have to log in to your account to publish them. If this is somewhat of a hassle to you and you'd prefer that your reviews are automatically published once they come in, please continue reading. Follow this guide to customize your settings to automatically publish reviews based on their star ratings. On your dashboard, click on Reviews tab and select Moderate. ![](https://sFew readersHow to publish your comments to a review
Adding comments to reviews allows you to respond to your customers in order to address their concerns in cases where the reviews are negative or to appreciate their feedback. Comments on a published review allow you to provide some context or background to the review and make it easy for visitors to understand the full picture and make quick decisions. To leave a comment on a review, follow the steps below: On the detailed view of a review, type out your comment and click on Send . ![](hFew readersHow to filter your reviews
In the Manage Reviews section, all your reviews are displayed in a chronological order. What if I have hundreds of reviews and want to quickly checkout those that are unpublished? What if I want to see all reviews with images/videos in them? If you're asking yourself these questions, note that you can filter through your reviews. The steps below will show you how: 1- Login to your Kudobuzz dashboard. 2- In your dashboard, click on Moderate ![](https://storage.crisp.chat/users/helpdesk/weFew readersHow to feature your review
You can now showcase the reviews that you are most proud of and the ones that speak the best about your products and business at the top of the widget. Here is how to do it: Log in to your dashboard Click on Moderate on the left side panel of your Kudobuzz dashboard Select the review you want to feature ToggleFew readersHow to delete unwanted reviews from your dashboard.
We understand that there will always be reviews that you do not want to display on your site and while you always have the option to unpublish them so they remain quietly on your dashboard, there are some you may just wish to do away with. That is where this feature comes into play. You can always delete reviews you don't want from your dashboard. Here are the steps to follow to get this done. Open your Kudobuzz dashboard and click on the Moderation tab. ![](https://storage.crisp.chat/uFew readers
Collect
Adding "Verified Reviewer" tags to your imported reviews
Great news! It is now possible to verify reviews imported onto your dashboard. Let's take a look in the steps below: Create a new column in your CSV file and label the header as verified. Insert the data as **true ** in each cell under the verified header column. Please note, this field is not really mandatory, but if the 'verified' column is not passed as 'true', it means the reviews are unverified by default. Meaning, they will not have the *'Verified reviewer' *tag attached toPopularHow to create a campaign?
**Note: **You need to upgrade your plan to turn on this feature. Follow these steps to enable the Campaigns feature in your dashboard. Click on the Reviews tab of your dashboard and select ' Scheduled Campaigns' On the right side, click 'Create Campaign' Set your campaign's nSome readersHow to Manually Request for Reviews (New)
Apart from the automatic review request emails we send on your behalf when orders are made on your store, we have the Manual Review Request (MRR) feature that allows you to request reviews from persons by manually adding their details into our system. The MRR feature is pretty useful for users who provide services. Once you have an email after providing a service, you can add it to our system, and the system will send a review request to the email using a customizable email template. Here’s hoFew readersHow to Create a Review Campaign
The Review Campaign feature allows you to easily collect more customer feedback by sending automated review requests to your clients. Boost credibility, improve product ratings, and build trust with minimal effort. On the dashboard, click 'Reviews' tab and select the Scheduled Campaigns button under 'Get Reviews' Click on Create Campaign 
There are times you want to prevent certain people from receiving review request emails from your business for whatever reason. This is how to go about it: Enter your Kudobuzz dashboard and click on Block Reviewer under Collect on the left side panel On the Block Reviewer page, click the Add Reviewer button. 
Visual marketing is a great way to get more sales for your business. Photos and videos from customers make it easy for visitors to your site to get convinced to buy from you thereby increasing conversion rate. Our After Purchase Mail (APM) feature allows reviewers to add media to their reviews and make the review compelling. Things to remember: You can turn on the ability to collect photo reviews if you're on the Lunch plan and the video when on the Dinner plan. There is a limit of 1MB per mFew readersBlock Reviewers in Bulk via a CSV file
The Block Reviewer feature is a powerful tool to manage your feedback effectively. Blocking a reviewer helps maintain the integrity of your review process. Here are key reasons to consider: Previous Review Submitted : Prevents further review requests from customers who have already submitted feedback. Spam/Inappropriate Content: Helps maintain a positive review environment by blocking spammy or inappropriate submissions. Customer Request: Respects customers’ wishes to stop recFew readersLearn more about Smart Review Requests
You can use the Smart Review Request feature to request business reviews from your customers, instead of reviews directly linked to the products they purchased from your store. See the guide below on how to set it up. From the dashboard, click on Reviews tab from the left menu options and select ' Send Now'. Locate Smart Review Requests at the bottom and toggle the buttonFew readersHow to create customer segments?
This feature helps businesses personalize communication, target promotions, and enhance the customer experience by grouping customers according to specific criteria, such as demographics, buying behavior, interests, or value to the business. Proceed to the ** 'Reviews' ** tab and select 'Collect' option Click on ** 'Advanced'** and select 'Customer'.  - New
On the dashboard, click Advanced under Collect On the Advance page click Customer On the Customer page click, on Import Customers Download sample file to see that what you have corresponds with what's in theFew readers
Questions & Answers
How to disable Questions and Answers on your widgets (New)
Questions and Answers (Q&A) feature allows you to receive queries/inquiries in the form of questions from visitors of your site via our widgets on display on your site. You may respond to these questions and then choose to display both the question and answers on the widgets to help future site visitors make quick decisions. Should you want to disable the ability to collect questions and answers, follow these steps; Note: You will need to be on the Lunch and higher plans to use the Q&A featFew readersHow to answer a question and publish both the question and response.
Go to the Reviews Tab: On the left sidebar, click on Reviews to open the Reviews section. Within the Reviews tab, select Questions & Answers to view customer questions. Find the question you want to answer and click on it. Type your response in the "Enter your answer" field at the bottom. ![]Few readers