How to answer a question and publish both the question and response.
- Go to the Reviews Tab: On the left sidebar, click on Reviews to open the Reviews section.
- Within the Reviews tab, select Questions & Answers to view customer questions.
- Find the question you want to answer and click on it. Type your response in the "Enter your answer" field at the bottom.
- Send and Publish: Once your answer is ready, click Send to respond, and Publish to make the question and answer visible to customers.
- Your response is now published for other customers to view.
Updated on: 28/11/2024
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