Getting Started
Social Review Sync (Shopify Integration Only)
Introduction: How to use Social Review SyncFeaturedHow to Create a Connection
Creating Connection (Linking Sourced and Destinations) First, go to Connection on the left hand side. Click on Add connection. Next steps: Give your connection name- Enter a descriptive name for this connection (e.g Etsy Reviews to Fera) 2-3. Select Source and Destination - use the drop down key on right to choose the source and destination you added earlier Set sync frequency:Few readersHow to Add a Destination
How to add a Destination Navigate to Destination on the left-hand side. Click on Add Destination. Similar to adding sources, a new page will appear. Select the platform where you want to showcase your reviews on your Shopify store by clicking on the Connect. Provide Destination Details :Few readersHow to Add a Source
How to Add a Source Navigate to Source on the left-hand side. Click on Add Source. A new page will open up. Choose your review platform by clicking the Connect button next to it. 3.Name the review source (e.g Etsy). Then paste the URL of your review page on that platform. Finally click Save tFew readers
Sources
How to Add Yelp as a Source
On the Dashboard, click Sources Choose Yelp as a source by clicking on the Connect button. Name your source (it can be descriptive or simply Yelp) and proceed to add url. To fetch the right url go toFew readersHow to add Etsy as a Source
To add Etsy as a source to pull reviews from Etsy, follow the steps below. From the dashboard, click on Sources Choose Etsy as a source by clicking on Connect button. Name your source (it can be descriptive or simply 'Etsy') and proceed to add the Etsy URL (https://storage.crisp.chat/users/helpdeskFew readersHow to add Amazon as a Source
To add Etsy as a source in your dashboard, or to pull reviews from Etsy, follow the steps below. From the dashboard, click on Sources Choose Amazon as a source by clicking on the Connect button. Name your source ( It can be descriptive or simply 'Amazon') and add the URL. (https://storage.crisp.chat/userFew readersHow to add Facebook as a Source
To add Facebook as a source on your dashboard, kindly follow the steps below. From the dashboard, click on Sources Choose Facebook as a source by clicking on Connect button. Click on connect to redirect you to a login page to enter your details. (https://storage.crisp.chat/users/helpdesk/website/b4624Few readersHow to add Trustpilot as a Source
Here are the steps to add Trustpilot as a source to pull reviews: From the dashboard, click on Sources Choose Trustpilot as a source by clicking on Connect button. Name your source (it can be descriptive or simply Trustpilot) and proceed to add the url (https://storage.crisp.chat/users/helpdesk/weFew readersHow to add Aliexpress as a Source
To add Aliexpress as a source to pull reviews, follow the steps below. From the dashboard, click on Sources Choose Aliexpress as a source by clicking on Connect. Name your source (it can be descriptive or simply 'Aliexpress') and proceed to add the url. (https://storage.crisp.chat/users/helpdesk/Few readersHow to add your Google account as a Source
To add Google account as a Source, follow the steps below: From the Homepage, click the Source tab on the left to go to the Source page. Choose Google by clicking on the Connect button. Name your source and proceed to add the url. (https://storage.crisp.chat/users/helpdesk/website/b4624435cf53a80Few readersHow to add Alibaba as a Source
To add Alibaba as a source to pull reviews, follow the steps below. From the dashboard, click on Sources Choose Alibaba as a source by clicking on Connect Choose a name for your source, you can repeat the source name if you want. Also, add your Alibaba product URL and click save. The product page's URL shFew readers
Destination
How to add Fera as a Destination
On your dashboard, click Destinations Choose Fera Add your preferred name, then add your API Key. Check this documentation on how to find your secret API Key. Should begin with "skxxxxx" Click Save. Your destination is now added.Few readersHow to add Judge.Me as a Destination
On your dashboard, click Destinations Choose Judge.Me Add your preferred name, then add the Domain of your shop . The url should be in this format: example.myshopify.com Click Save. Your destination is now added.Few readersHow to add Yotpo as destination
On your dashboard, click Destinations Choose Yotpo Add your preferred name, then add your API Key(app key). Check this documentation on how to find your secret API Key. Then add the Domain of your shop. The url should be in this format: example.myshopify.com Click Save. Your destination is now added. (https://stoFew readersHow to add csv account as a Destination
On your dashboard, click Destinations Choose csv Add your preferred name, Click Save. Your destination is now added.Few readersHow to add Kudobuzz as a Destination
On your dashboard, click Destinations Choose Kudobuzz Add your preferred name, then add your Kudobuzz Access Token and Business Id. Check this documentation on how to find your Kudobuzz Access Token and Business id. Click Save. Your destination is now added. (https://storage.crisp.chat/uFew readers