Moderate

• How to Create Reviews (New)

  Kudobuzz allows you to add reviews that you may have either collected offline or collected using another platform. This guide will show you how to add such reviews manually. Go to Moderate from the left side menu on your dashboard. Click Create to begin adding a new review. Enter Customer name, eFew readers

• How to Import Reviews from a CSV file

  Kudobuzz allows you to add reviews that you may have either collected offline or collected using another platform. This guide will show you how to import existing reviews from a CSV file. From the dashboard, click on Moderate from the left side menu. 2.Once in the Moderate section, locate and click lick on Import button (https://storage.crisp.chat/users/helpdesk/website/b4624435cf53a80Few readers

Collect

• Learn More about Collect review feature

  OVERVIEW The Kudobuzz Collect review feature automatically sends review requests to your customers after they purchase from your store, encouraging them to leave a review. You can customise the email message, theme, button colours, etc to match your brand. Setting up your After Purchase Mail To set up your After Purchase Mail, follow the steps below: From the dashboard, click on Collect from the left menu options. Click the Settings button Toggle on the EnableFew readers

• How to Import Review Request

  This guide explains how to request reviews from multiple people at once using a CSV file. Ensure the Purchase mail settings are enabled. Not sure how? Follow this guide: Go to Moderate from the left side menu on your dashboard. Choose Collect and under Collect select Basic . Select Import request within this section. (https://storage.crisp.chat/users/helpdesk/website/b46Few readers

• How to Add Review Request (Basic After Purchase)

  In this guide we will show you how to request a review from a potential reviewer manually using the Basic After Purchase email feature. Ensure the Purchase mail settings are enabled. Not sure how? Follow this guide: Go to Moderate from the left side menu on your dashboard. Click Collect and under Collect select Basic . Click on Add request within this section. (https://stFew readers

• How to block user? (New)

  There are times you want to prevent certain people from receiving review request emails from your business for whatever reason. This is how to go about it: Enter your Kudobuzz dashboard and click on Block Reviewer under Collect on the left side panel On the Block Reviewer page, click the Add Reviewer button. (https://storage.crisp.chat/users/helpdesk/website/b4624435cf53a800/imagebz6lpf.pFew readers

• How to Create a Review Campaign

  The Review Campaign feature allows you to easily collect more customer feedback by sending automated review requests to your clients. Boost credibility, improve product ratings, and build trust with minimal effort. On the dashboard, click 'Review' tab and select the Advanced button under 'Collect' Click on Create (https://storage.crisp.chat/users/helpdesk/website/b4624435cf53aFew readers

Questions & Answers

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Widgets

• How to Set Up Onsite Widget (New)

  The onsite widget allows you to display reviews and a Q&A section across all pages on your website. By default, this widget appears on the left side in the middle of the page. Wix and Shopify 2.0 Users No action needed: The widget embeds automatically, so there’s no need to add any code. BigCommerce, Other Website Users, and Custom Platforms Code Embedding Required: You’ll need to embed a code snippet into your website to activate the onsite widgetFew readers

Sync Social Reviews

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Coupon Rewards

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Social Push

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SEO

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Integrations

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Export Reviews

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General

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Business

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Help

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• How to export your reviews to a CSV file (New)

  Here are the steps to export your reviews: Please note that this feature is only available for paid plans and only Kudobuzz business, product and checkout reviews will be exported. 1- Login to the dashboard 2- Click on Tools on the left panel of the dashboard 3- Select Export Reviews 4- Click on ExpFew readers

• How to assign a review to multiple products (New)

  Occasionally you may receive a review that you wish to assign to multiple products. You can assign a review to one or more products. Here's how to go about it: 1-- Login to your dashboard, click on Moderate 2-- Look for the review you want to assign to multiple products, click on the review 3-- Click on CFew readers

• How to convert a review to a product or business review (new)

  Occasionally you receive a business review that you would have preferred was assigned to a particular product or vice versa. With converting reviews, you can change a product review to become a business review and you can change a business review to become a product review. Converting a business review to a product review 1-- Login to your dashboard, click on Moderate 2-- Look for the review youFew readers

• How to disable Questions and Answers on your widgets (New)

  Questions and Answers (Q&A) feature allows you to receive queries/inquiries in the form of questions from visitors of your site via our widgets on display on your site. You may respond to these questions and then choose to display both the question and answers on the widgets to help future site visitors make quick decisions. Should you want to disable the ability to collect questions and answers, follow these steps; Note: You will need to be on the Lunch and higher plans to use the Q&A featFew readers

• How to turn off Onsite widget after setting it up (New)

  The onsite widget displays your published reviews in a tab on all pages of your website. To turn off your onsite widget, follow the steps below: Enter your dashboard and click on Widgets from the left menu panel. Click on Onsite. Once on the Onsite widget page, toggle the Show on desktop and Show on mobiFew readers

• How to Setup After Purchase Mail (New)

  OVERVIEW Usually when customers buy products from your store, you’ll want to request reviews from them so you can use the reviews to attract more customers. The After Purchase Mail (APM) feature of the Kudobuzz Reviews app automatically sends out emails to your customers after they have made purchases from your store. Setting up your After Purchase Mail To set up your After Purchase Mail, follow the steps below: From the dashboard, click on Collect from the left menu options. (httpFew readers

• How to generate coupons to reward your customer for leaving reviews (New)

  When your customers write you reviews, you may want to reward them by giving out discounts on next purchases as a show of gratitude or as a way to incentivize repeat purchases. This guide will show you how to use the Coupon Reward feature to thank your reviewers. Login to your Kudobuzz dashboard and click on Tools Click on Coupon Rewards (https://storage.crisp.chat/users/helpdesk/websitFew readers