How to switch accounts if you have more than one
If you used the same email to create more than one account with us, those accounts will be connected. This means, whilst you are in one of the accounts, you can quickly switch to the other from the active account.
Here are some steps to switching between accounts;
1- Login to the dashboard
2- Click on the Profile icon at the top right corner of the dashboard
3- Select SettFew readersHow to Update your Password
If you need to update your account password, please follow the steps below:
1- Login to the dashboard
2- Click on the Profile icon at the top right corner of the dashboard
3- Select Settings from the drop down options that show
4- On the Settings page, cliFew readersHow to view the dashboard in a different language
Our dashboard is set to show in English by default. If you're a non-English speaker and want to change the language of the dashboard to a different language, kindly follow the steps below to do this.
Note: We currently only support Japanese, German, Portuguese, French, Spanish, Italian, Russian, Dutch and Hindi. We're continuously working on adding more languages.
1- Login to the dashboard.
2- Click on the Profile icon at the top right corner of the dashboard.
(https://storaFew readersHow to update your business name and email address
If you did not complete the onboarding steps after installing our app, you’re likely still using the default business name and email we generated for you. If this is not changed, review request emails we send on your behalf will use this default business name.
Follow the steps below to change your business name and email;
Enter your Kudobuzz dashboard and click on the profile icon at the top right side of your dashboard.
(https://storage.crisp.chat/users/helpdesk/website/c6c4Few readersHow to upgrade your payment plan
If you are on a free plan and want to upgrade your plan, follow the steps below;
Login to your dashboard and click your current plan from your right side of your dashboard.
Once you click on your current plan, you’ll be taken to a page where you can upgrade your plan.
(https://storage.crisp.chat/users/helpdesk/website/66d724bb63cce000/06efafce-5439-44d6-b04c-77e0dbFew readersHow to update your billing card details
Should you want to change your card details, kindly follow the steps below to do so.
1- Login to the dashboard
2- Click on the Profile icon at the top right corner of the dashboard
3- Select Settings from the drop down options that show
4- On the SettinFew readersHow to view Kudobuzz in desktop mode
Kudobuzz has joined the PWA family! We have recently included the feature to download Kudobuzz right to your desktop through Progressive Web App (PWA) powered technology. That means, you don’t need to stay on your browser to be able to use Kudobuzz and you can still work on it when you’re offline.
To use Kudobuzz in the Desktop mode, follow the steps below:
Log in to your Kudobuzz dashboard
Click on the Expand icon at the top-right in your address bar
(https://storage.crisp.chat/usFew readersHow to invite users to your account
Kudobuzz has a feature that allows you to invite users to your account. Here are the levels of access
Owner: Have access to all features of the app
Admin: Has access to everything apart from account upgrades and inviting team members
Manager: Has access to Moderation but cannot delete reviews, Q&A, does not have access to settings and does not have access to upgrade account
Follow the steps below to invite a user to your account at any of these levels
On your dashboard, click on your profiFew readers