Translation
How to translate your review form to other languages
If you have already translated the widgets on your site to a language of your choice or changed the copy to suit your brand tone, you will need to change the review form text as well. This way, your widgets will be fully translated and your reviewers will understand exactly what is required to leave a review. To change the default text that come with the review form, kindly follow the steps below: Login to your Kudobuzz dashboard. From the menu options, click on On-SiteFew readersTranslating widget text from English to another Language
By default, the widget texts are in English. To translate the texts in the widget to your preferred language, please refer to the following guides. Changing default text across all widgets - See here Changing default text for specific widgets - See here Translate your review form to other lFew readersCustomizing Wordings on Tab/Titles/ Subjects on your Widgets
To change the default text that come with the review form, kindly follow the steps below: Login to your Kudobuzz dashboard. From the menu options, click on On-Site Widgets. On the Customization page, click on Review form.Few readers
Style
How to change the viewing style of your product widget
We've added a new way to showcase reviews on your product page, apart from the traditional list style. We have added a grid style, apart from the currentl list style, in case you prefer to have your reviews showcased in that style. On the dashboard, click on On-Site Widgets Click on product (https://storage.crisp.chat/users/helpdesk/website/6285f6b68d72dc00/Some readersHow to change the viewing style of your full page widget
We've added a new way to showcase your reviews on the full page widget, apart from the traditional list style. We have added a grid style, apart from the currentl list style, in case you prefer to have your reviews showcased in that style. On your dashboard, click on On-Site Widgets Click on full page (https://storage.crisp.chat/users/helpdesk/website/c321cacf2a8a6Few readersHow can I change the date format of my reviews?
From your dashboard, go to the On-Site Widgets Go to the Formatting tab, and select your preferred date format. Hit the 'save' button to save your workFew readersHow to control display of reviewer's name
For security or privacy reasons, you may want to hide the display of the full name of your reviewers. Follow these steps to choose how you want to display the names of your reviewers. Login to your Kudobuzz dashboard and select On-Site Widgets On the Customization page, scroll down to the Formatting settings area. (https://storage.crisp.chat/users/helpdesk/website/b4624435cf53a800/imagexeays8.Few readersHow to show reviews with photos only in widgets
In Kudobuzz, we have reviews that come in text and reviews that have photos attached to the text/message. To show only reviews that have photos attached, please keep reading. On your dashboard, click on On-Site Widgets Click on the style tab Click onFew readersHow to change the date format for your widgets
Should you want to change your widget's date format, kindly follow the steps below: From your dashboard, go to the On-Site Widgets On the Customization page, select the Formatting setting. Click on the dropdown for the Date format and select a date format. (https://storage.crisp.chat/users/helpdesFew readersHow to show reviews with photos/media only in widgets
In Kudobuzz, we have reviews that come in text and reviews that have photos attached to the text/message. To show only reviews that have photos attached, please keep reading. On your dashboard, click on On-Site Widgets Click on the style tab Click on tFew readersHow to select the order in which reviews should display
Should you want to order your reviews to show the latest or the newest first, kindly follow the steps below: From your dashboard, go to the 'On-Site Widgets' On the Customization page, select the "Formatting" settings. Click on the drop down for 'Review orFew readersHow to change your widget's font size
Should you want to change your widget's font size, kindly follow the steps below: From your dashboard, go to the On-Site Widgets On the Customization page, scroll down to the Formatting settings area. Click on the dropdown for the Font size and select a preferred size under Title orFew readers
Onsite Widget
How to Turn Off Onsite Widget After Setting it Up
The onsite widget displays your published reviews in a tab on all pages of your website. To turn off your onsite widget, follow the steps below: Enter your dashboard and click on On-site Widgets from the left menu panel. On the Customization page, click on Onsite. (https://storage.crisp.chat/users/helpdesk/website/e1e6b217ffd28000/eb4d404e-0d74-4a70-95af-Some readersHow to change the position of your onsite widget
The onsite widget displays your published reviews in a tab on all pages of your website. By default, the onsite widget appears on the middle left side of your site but you can change its position to suit your preference. To change the position of your onsite widget, follow these steps; Enter your dashboard and click on On-site Widgets from the left menu panel.Some readersHow to reduce the size of the onsite widget on mobile
Some users have given feedback on how the onsite widget (the widget that shows on all the pages of your site) affects or blocks some content on the mobile version of their sites. We have come up with an alternative that shrinks the widget considerably and does not block content on mobile devices. Here's how to enable it. On your dashboard, click on On-Site Widgets Under Widget, click on OnsiteFew readersHow to change the color of your widgets
To customize the color of your onsite widget to match your brand, follow these steps. Note that, whatever color combination you choose here will be applied to all other widgets you have set up on your site. Enter your dashboard and click on On-site Widgets from the left menu panel. On the On-site Widget page, click on Style and you'll be directed to Design, where you cFew readersHow to Show Only Business Reviews in your Onsite Widget
The onsite widget can show both business and product reviews in two tabs. You have the option to decide which kind of reviews you want to show in your onsite widget. Follow the steps below to disable the Product reviews tab thereby showing only business reviews: Enter your dashboard and click on On-site Widgets from the left menu panel. On the CustomizationFew readersCan customers ask a question on the widgets?
If you have turned on the questions and answers feature, there will be a “Ask a question” button showing on the onsite and product widget. See the article on how to turn it on for both widgets here. Once this button is clicked, a visitor to your site can make an inquiry and you will receive the question in your dashboard with an accompanying email notification. You can decide to publisFew readersHow to turn off Questions and Answers tab for Onsite Widget
Questions and Answers (Q&A) feature allows you to receive queries/inquiries in the form of questions from visitors of your site via our widgets on display on the site. You may respond to these questions and then choose to display both the question and answers on the widgets to help future site visitors make quick decisions. However, in case you want to turn off the display of questions and answers, follow these steps below; Note: You will need to be on the Lunch and higherFew readers
Product Widget
How to Show Only Product Reviews in your Onsite Widget
Overview The onsite widget can show both business and product reviews in two tabs. You have the option to decide which kind of reviews you want to show in your onsite widget. Follow the steps below to disable the Business reviews tab thereby showing only product reviews: From the menu options, click on On-Site Widgets. On the Customization page,Some readersHow to add the product widget to your Shopify store (Shopify 2.0)
To add the product widget to your site, please see the following guidelines; Go to Online Store in your dashboard Click on Customize At the top of the page, select Products Click on Default Product or it's equivalFew readersHow To Set Up Product Widget for your Shopify Store
To get the product widget displaying reviews on your Shopify product pages, you will need to place the product widget code in your theme files. Follow these steps below to place the code: In the dashboard, click on On-Site Widgets. Click on Product from the list of widgets. Click on Embed Code tab and coFew readersHow to turn on/off product reviews tab from showing on the product widget
Should you want to hide product reviews tab from showing under your products, kindly follow the steps below: From your dashboard, go to On-site Widgets. On the Customization page, select the Product widget. At the product settings area, Toggle the "Show ProFew readersHow To Add Product Widget To Stencil Theme
To get the product widget displaying reviews on your product pages, you will need to place the product widget code in your theme files. Follow these simple steps below to place your product widget code: 1-- Login to your Kudobuzz Reviews dashboard. 2-- Click on On-Site Widgets 3-- Select Product from the list of widgets (https://storage.crisp.chat/users/helpdesk/website/a9Few readersHow To Add Product Widget To Blueprint Theme
To get the product widget displaying reviews on your product pages, you will need to place the product widget code in your theme files. But first, make to sure to have already setup our main widget code on your store. Here is a guide for how to setup the main widget code for Blueprint Themes, Follow the steps below to place your product widget code: 1-- Login to your Kudobuzz RevFew readersHow to change the number of reviews that shows on your product widget
Log in to your Kudobuzz dashboard and click on the On-site Widgets icon from the left menu options. Onsite Widget Tab On the Customization page, click on Product. On the Product Settings page, adjust the number of reviews per page. (https://storage.crisp.chat/users/helpdesk/website/b4624435cf53a800/imageFew readers
Full Page Widget
Setup full page widget - Wix
The full page widget places a card like widget on your site displaying all your published reviews. In your dashboard, click on On-Site Widgets from the left menu panel On the Customization page, click on Fullpage. On the Fullpage Settings page, click on the Embed Code tab and copy the code. (https://stPopularAdding the full page widget to your Shopify site (Shopify 2.0)
To add the product widget to your site, please see the following guidelines; We have to create a reviews page in your store first. To do that, follow the steps below: Go to Online Store in your dashboard Then click on Pages Click on Add Page (https://storagFew readersHow to Turn Off Full Page Widget After Setting it Up
The Full Page Widget displays your reviews on one full page where customers can click and view your reviews. To turn it off, follow the steps below: On your dashboard, click on On-Site Widgets from the left menu panel. Click on Fullpage Click to turnFew readersHow to Set Up the Full Page Widget (other platforms)
The full page widget allows you to dedicate a page (which can be linked to a menu item) for showing your published reviews. In your dashboard, click on On-Site Widgets from the left menu panel Click on Fullpage 3 . Copy the code snippet you see under the Embed tab (https://storage.crisp.chat/users/helpdeFew readersHow to setup Fullpage widget for Bigcommerce
The Fullpage widget allows you to dedicate a page (which can be linked to a menu item) for showcasing all your published reviews. To create a menu dedicated for showing your published reviews, follow the steps below: 1-- In your dashboard, click on On-Site Widgets from the left menu panel 2-- Select Fullpage from the list of widgets (https://storage.crisp.chat/users/helpdesk/website/b4624435cf53a800Few readersHow to Set Up the Full Page Widget (Shopify Users)
In your dashboard, click on On-Site Widgets from the left menu panel Then, click on Fullpage. On the Fullpage settings page, click on Embed Code and copy the code. (https://storage.crisp.chat/users/helpdesk/website/b00eecbc23Few readersHow to change the number of reviews that shows on your full-page widget
Log in to your Kudobuzz dashboard and click on the On-site Widgets icon from the left menu options. Onsite Widget Tab On the Customization page, click on Fullpage. On the Fullpage Settings page, adjust the number of reviews per page. (https://storage.crisp.chat/users/helpdesk/website/b4624435cf53a800/imaFew readers
Slider Widget
Setup slider widget - Wix
The Slider widget places a scrolling card of reviews on your site which displays all your published reviews. Login to your Kudobuzz dashboard. Click on On-Site Widgets from the menu options on the left. On the Customization page, click on Slider. On the Slider Settings page, click on the Embed Code tabPopularAdding slider widgets for your Shopify site (Shopify 2.0)
This is for users on Shopify using the theme 2.0 option for their site. to add a slider widget, please follow the steps below Go to Online Store in your dashboard Click on Customize On the top of the page, select where you want to add your slider widget. !Few readersHow to Insert the Slider Widget code on Shopify
The slider widget allows you to show your published reviews in a slider on your homepage or any of your pages where you want reviews to show in a slider format. Follow the steps below to set up your slider widget. Login to the Kudobuzz dashboard and click on On-Site Widgets. Click on Slider Click on EmbedFew readersHow to Turn Off Slider Widget After Setting it Up
The slider widget shows your reviews in a slider format on your website. If you have the slider widget on your site but want to turn it off, please follow the steps below to turn off your Slider Widget: From your dashboard, go to the On-Site Widgets From the list of widget types that show, click on Slider. (https://storage.crisp.chat/users/helpdesk/websFew readersHow to Set Up the Slider Widget (other platforms)
The slider widget allows you to show your published reviews in a slider on your homepage or any of your pages where you would like your reviews to be displayed in slides. Follow the steps below to set up your slider widget. On your dashboard, click on the On-Site Widgets icon from the left menu panel At Customization, click on Slider from the list of widgets (https://storage.crispFew readersHow to setup slider widget for Bigcommerce
The slider widget allows you to show your published reviews in a slider on your homepage or any of your pages where you want reviews to show in a slider format. Follow the steps below to set up your slider widget. On your dashboard, click on On-Site Widgets 3-- Select Slider from the list of widgets. (https://storage.crisp.chat/users/helpdesk/website/86e7e2cf0cfa6Few readers
Star Rating Widget
How to set up star ratings to show on your Collection pages in Shopify
Kindly follow the steps in this guide to display star ratings on your collection pages From your dashboard, go to the On-Site Widgets Select Star Rating from the list Click on Embed Code and copy the star rating code:Few readersSetup star rating widget - Wix
For Wix users, the Star Ratings Widget is added automatically once the app is installed. Once you have reviews for your products, they'll automatically show the ratings. It should look similar to this:Few readersHow to Set Up the Star Ratings Widget on your Product Pages -Shopify
This guide will show you how to display the average star ratings for your products. It appears directly under the prices of your products. In your dashboard, click on On-Site Widgets from the left menu panel Click on star rating and copy the star rating code under the Embed Code tab: (https://storage.crisp.chat/users/helpdesk/website/6af15300cb76ec00/c7900bf2-6Few readersHow to turn off the star ratings widget
Please follow the instructions below to turn off the star ratings widget. Kindly note that turning it off for the collection/gallery page will automatically turn it off for the product pages as well. On your dashboard, click on On-Site Widgets. Click on Star Ratings (https://storage.crisp.chat/users/helpdesk/website/c3a1d31495850800/b3a483a1-4aab-4b9b-a71b-0f170Few readersSetup star rating widget - Non ecommerce
Kindly follow the steps in this guide to display star ratings on your collection pages On your dashboard, click on On-site Widgets, then select Star rating Copy the star rating code: Go to your theme files in your store and look for the file tFew readers
Badge Widget
Setup badge widget - Wix
The badge widget places our standard badge on your site indicating the number of published reviews you have with us. On your dashboard, click on On-Site Widgets On the Customization page, click on Badge. Cllck on Settings, then toggle the Show on desktop and Show on mobile on and save settings. !Few readersHow to place the badge widget on your site (For Shopify Users)
The badge widget serves as a seal to show you have published customers reviews. The following steps show you how to set it up. Go to your Shopify Store admin area and from the menu options on the left side click on Online Store. You will now see some options showing. Click on Themes. (https://storage.crisp.chat/users/helpdesk/website/cb717d4a9351c00/5d13adbc-93c6-Few readersSetting up the review badge widget (other platforms)
Did you know you could set up the badge widget to display the total number of verified reviews accumulated by your store? Follow these steps to set it up: From your dashboard, click on the On-Site Widgets icon At Customization, select Badge from the list of widgets. Click on the EmbFew readersSet up the review badge widget (other platforms)
Did you know you can set up the review badge to display the total number of verified reviews accummulated by your store? Follow the steps to set it up On your dashboard, click on On-Site Widgets Then click on Badge 3.. Cllck on Settings, then toggle the Show on desktopFew readersAdding the Badge widget to your Shopify site (Shopify 2.0)
To add the widget for the badge on your site, follow the same steps as that of the slider. Done right, it should look something like this: Some people would prefer to put the badge widget right in the footer. At the moment. we're unable to do that with the Theme editor. The other alternative is to uFew readersHow to setup badge widget for Bigcommerce
The badge widget places our standard badge on your site indicating the number of published reviews you have with us. The following steps show you how to set it up. On your dashboard, click on On-Site Widgets Select Badge from the list of widgets. On the Badge settings, click on Embed Code tab and copy tFew readers
Checkout Widget
Enabling/Disabling the Checkout Widget
To disable the checkout widget, please follow the steps below On your Dashboard, navigate to Onsite Widgets Click on the Checkout tab, then toggle off the 'Show on Mobile, Show on Desktop' view and hit the Save buttonFew readersSetting up the Checkout Widget on Wix
The Checkout widget allows your users to leave reviews when checking out, sharing their experience about the whole purchasing process. This is also a great way to bump up your reviews and evaluate painpoints when customers make purchases on your site. For Wix users, please note that the Checkout Widget is added for you and enabled once you have the app installed. There's no further action needed on your end. This is what the widget should look like on your site (https://storage.crisp.chatFew readersSetting up the Checkout Widget (non ecommerce platforms/websites)
This guide will help you set up the checkout widget on your site's checkout page. The widget allows your customers to leave reviews when checking out, sharing their experience or feedback about the whole purchasing process. This is also a great way to bump up your reviews and evaluate painpoints when customers make purchases on your site. Let's get started. In your Kudobuzz dashboard, go to Onsite Widgets (https://storage.crisp.chat/users/helpdesk/website/b4624435cf53a800/image1ttyhaf.pFew readersSetting up the Checkout Widget on Shopify
This is a guide to help you set up the checkout widget. This widget allows your users to leave reviews when checking out, sharing their experience about the whole purchasing process. This is also a great way to bump up your reviews and evaluate painpoints when customers make purchases on your site. Let's get started. In your Shopify Admin dashboard, go to Settings Then click on Checkout (https:/Few readersHow to set up the Checkout Widget - Bigcommerce
The checkout widget for Bigcommerce is auto installed once the app is installed on your site. To turn it off, you can follow the steps in this guide You can reach out to support if you still need help.Few readers
Review Form
How to enable/disable review forms in widgets
Kudobuzz widgets are mainly used for the display of published reviews on your site. However, the widgets can also serve as a means to collect new customer reviews for your business. By controlling the Review Form settings, you can allow your customers to leave reviews directly via your site through the widgets or disallow review collection through the widgets. To enable or disable review collection via your widgets, kindly follow the steps below: From your dashboard, go to the On-Site WidgSome readersHow to enable review media collection via widgets
Depending on the plan you are on, you have the ability to collect photo and business reviews. If you are on the right plan and will like your reviewers to be able to attach photos or videos to the reviews they leave via the widgets on your site, kindly follow the steps below to set this up. From your dashboard, go to the On-Site Widgets On the Customization page, click on Review Form. (https://Few readersChanging the default text in the APM review request forms and thank you page
Our After Purchase Mail (APM) review request emails come with a form for your customers to leave a review and a thank you page when the review is left. For users on the right plan, the thank you page also serves as the page where your customers can add photos or videos to their reviews. The form fields and the thank you page come with default texts that you can easily change to suit your customers and/or brand tone. Follow the steps below to change the default texts; Enter your KudFew readersHow to add GDPR consent to review submission forms
You can assure your reviewers/enquirers that the reviews or questions they leave on your site is used solely for the purpose of displaying reviews or questions on your site. You can do this by enabling a GDPR consent field for when they are leaving a question or review. Here is how to enable the GDPR consent field for your forms. From your dashboard, go to the On-Site Widgets On the CustomizationFew readersHow to change text on thank you page on submission of widget review
When your customers leave reviews for you via the Kudobuzz widgets on your site, they get a Thank You page appreciating them for the review they just wrote. To use your brand tone to thank your customers or to change the text to another language, follow the steps below: Login to your Kudobuzz dashboard. In the dashboard, click on On-Site Widgets from the left menu options. (https://storage.crisp.chat/users/helpdesk/website/a6339032823e5800/5a612462-6d4a-4a28-ab3a-84efebqs0Few readers
Q & A form
This section contains no articles.
Thank you form
This section contains no articles.
How to change your widget's font type
Should you want to change your widget's fonts, kindly follow the steps below: From your dashboard, go to the On-Site Widgets On the Customization page, click on Formatting. Click on the dropdown for the Font type settings and select a font. (https://storage.crisp.chat/users/helpdesk/website/b4624435cf53Few readersChanging default text across all widgets
Should you want to change the default text across all the widgets to suit your brand tone or to a different language, kindly follow the steps below. From your dashboard, go to the On-Site Widgets On the Customization page, select Style. On the Style page, click on the Translation tab.Few readersHow to Turn Off Product Widget After Setting Up
The product/page widget allows you to display product reviews on your product pages and also makes it easy for buyers to leave reviews for you. To turn off the product/page widget after setting it up, follow these steps below; Login to your Kudobuzz dashboard and click on On-Site Widgets from the left menu panel. From the list, click on Product (https://storage.Few readersChanging default text for specific widgets
Should you want to change the default text on specific widgets to suit your brand tone or to a different language, kindly follow the steps below. Login to your Kudobuzz dashboard. From the menu options, click on On-site Widgets. On the On-site Widget page, select the widget you want to change the default text for. (https://storage.crisp.chat/users/helpdesk/website/b4624435cf53a800/iFew readersHow to make widget backgrounds transparent
By default, widgets do not have a transparent background. This means, if your site has a non-white theme, widgets on your site will have a white background. This white background can be made transparent to match your theme. Kindly follow the steps below to change the background transparency for your widgets. From your dashboard, go to the On-Site Widgets OFew readersHow to turn off dates on your reviews
Should you want to hide the date from showing on your reviews, kindly follow the steps below: From your dashboard, go to the On-Site Widgets On the Customization page, select the "Formatting" settings. Toggle the "Show Date" setting off. (https://storagFew readersHow to remove Kudobuzz branding off widgets
Depending on the plan you are on, you will have the option to disable the "Powered by Kudobuzz" branding shown on widgets. If you are on a plan that allows you to disable the branding, kindly follow the steps below to take it off. Note: The "Verified by Kudobuzz" shown on the badge widget cannot be removed. The badge widget serves as a seal of authority from us to your site visitors indicating that your reviews have been verified by us. From your dashboard, go to the On-Site WidgetsFew readersHow to disable widgets for mobile devices
By default, Kudobuzz widgets are setup to show on both desktop and mobile devices. If for some reason, you would rather disable the widgets on mobile devices, follow the steps below to do so: On your dashboard, click on On-Site Widgets On the Customization page, select the widget type you would want not to show on mobile devices. (https://storage.crisp.chat/users/helpdesk/website/b4624435cf53a8Few readersHow to set up the Onsite widget (other platforms)
Head on to https://dashboard.kudobuzz.com/signup and sign up. On the dashboard, click the On-site Widgets icon At Customization, select Onsite under Widget. When it opens, select the Embed Code tab and click on Copy. (https://storage.crisp.chat/users/helpdesk/website/b4624435Few readers