Widgets

• How to Turn Off Full Page Widget After Setting it Up in Shoplazza

  The Full Page Widget displays your reviews on one full page where customers can click and view your reviews. To turn it off, follow the steps below: On your dashboard, click Widgets from the left menu panel. 2. Click on Full Page Click to turn off the the visibility on mobile,Few readers

• How to Set Up Onsite Widget (Shoplazza)

  The onsite widget allows you to display reviews and a Q&A section across all pages on your website. By default, this widget appears on the left side in the middle of the page. Widget Settings and Customization Position Set the widget’s position on the screen. Default position is “Middle Left.” Content Options Business Reviews: Toggle to show or hide business reviews. Product RevieFew readers

• Turn the Product Widget On or Off on Product Pages in Shoplazza

  Proceed to the Widgets tab. Click Product Switch off the options 'Show on Desktop' and 'Show on Mobile'. Save. (https://storage.crisp.chat/users/helpdesk/website/-/b/Few readers

• How to turn off the star ratings widget in Shoplazza

  Please follow the instructions below to turn off the star ratings widget. Kindly note that turning it off for the collection/gallery page will automatically turn it off for the product pages as well. On your dashboard, click Widgets. 2. Click on Star Rating 3. Click to turn off tFew readers

• How to Show Only Business / Product Reviews in your Onsite Widget (Shoplazza)

  The onsite widget can show both business and product reviews in two tabs. When first set up, both review tabs are visible but to suit your needs, we have provided you the option to decide which kind of reviews you want to show in your onsite widget. Follow the steps below to disable either the Business / Product reviews tab and show your preferred reviews: Enter your dashboard and click on Widgets from the left menu panel. (https://storage.crisp.chat/users/helpdesk/website/-/b/4/6/2Few readers

• How to change the number of reviews that shows on your full-page widget (Shoplazza)

  Enter your dashboard and click on Widgets from the left menu panel. Click on Full page from the list of widgets. On the Full page Settings page, adjust the number of reviews per page. (https://storage.crisp.chat/users/helpdesk/website/-/b/4/6/2/b4624435cf53a800/imagemhnfekFew readers

• How to turn off the Onsite widget after setting it up (Shoplazza)

  The onsite widget displays your published reviews in a tab on all pages of your website. To turn off your onsite widget, follow the steps below: Enter your dashboard and click on Widgets from the left menu panel. The page will open to the Onsite widget settings. Once there, toggle the Desktop and Mobile buttons under Show on Device off. (https://storage.crisp.chat/users/helpdFew readers

• How to enable/disable widgets for mobile devices (Shoplazza)

  By default, Kudobuzz widgets are setup to show on both desktop and mobile devices. If for some reason, you would rather disable the widgets on mobile devices, follow the steps below to do so: Enter your dashboard and click on Widgets from the left menu panel. On the Widgets page, select the widget type you would want not to show on mobile devices. (https://storage.crisp.chat/users/Few readers

• How to change the viewing style of your full page widget (Shoplazza)

  Variety sure does spice up life, doesn't it? And it's always great to have choices even if it's between only two kinds. For the viewing style on your Full page widget, there is a grid style apart from the current list style, and the steps below show you how to go about it in case you prefer to change the way your reviews are showcased. Enter your dashboard and click on Widgets from the left menu panel. (https://storage.crisp.chat/users/helpdesk/website/-/b/4/6/2/b4624435cf53a800/imFew readers

• How to change the number of reviews that shows on your Product widget (Shoplazza)

  Enter your dashboard and click on Widgets from the left menu panel. Click on Product from the list of widgets. On the Product widget Settings page, adjust the number of Reviews per page. (https://storage.crisp.chat/users/helpdesk/website/-/b/4/6/2/b4624435cf53a800/imageFew readers

• How to change the viewing style of your Product widget (Shoplazza)

  Enter your dashboard and click on Widgets from the left menu panel. Click on Product from the list of widgets. On the Product widget Settings page, locate Layout and choose the style you want your reviews displayed in. (https://storage.crisp.chat/users/helpdesk/website/Few readers

Coupons

• How to generate coupons to reward your customer for leaving reviews in Shoplazza

  When your customers write you reviews, you may want to reward them by giving out discounts on next purchases as a show of gratitude or as a way to incentivize repeat purchases. This guide will show you how to use the Coupon Reward feature to thank your reviewers. On your Kudobuzz dashboard Under Reviews, click Coupon Rewards. 2. Here's how to set up the coupon criteria:Few readers

APM

• How to set up after purchase mail (Shoplazza)

  OVERVIEW Usually when customers buy products from your store, you’ll want to request reviews from them so you can use the reviews to attract more customers. The After Purchase Mail (APM) or Request Reviews (RR) feature of the Kudobuzz Reviews app automatically sends out emails to your customers after they have made purchases from your store. Setting up your Request Reviews To set up your RR, follow the steps below: From the dashboard, click on Reviews from the left menu panel and selFew readers

Questions & Answers

• How to enable / disable Questions & Answers on your widgets (Shoplazza)

  Questions and Answers (Q&A) feature allows you to receive queries/inquiries in the form of questions from visitors of your site via our widgets on display on your site. You may respond to these questions and then choose to display both the question and answers on the widgets to help future site visitors make quick decisions. Should you want to enable / disable the ability to collect questions and answers, follow these steps; Note: You will need to be on the Lunch and higher plans to use the QFew readers

• How to answer a question left by site visitors and customers (Shoplazza)

  The Questions and Answers (Q&A) feature allows you to receive queries/inquiries in the form of questions from visitors to your site via our widgets on display on your site. You may respond to these questions and then display both the question and answers on the widgets to help future site visitors make quick decisions. To respond to questions left by visitors / customers, please follow the following steps: From the dashboard, click on Questions & Answers from the left menu panel.Few readers

Settings

• How to add Business logo to your Kudobuzz dashboard in Shoplazza

  Go to Settings Click on the add logo box Select your logo from your files Click Save (https://storage.crisp.chat/users/helpdesk/website/-/b/4/6/2/b4624435cf53a800/imFew readers

• How to change password to Kudobuzz in shoplazza

  Click on Settings on the left panel of your dashboard Scroll down to Change Password section. Enter your current password then below set your new password and confirm your new password 3. Click Save (https://storage.crisp.chat/users/helpdesk/website/-/b/4/6/2/b4624435cf53a800Few readers

Reviews

• How to Automatically Publish Reviews in Shoplazza

  When reviews come in from your social accounts and other sources, they are not published automatically. You will have to log in to your account to publish them. If this is somewhat of a hassle to you and you'd prefer that your reviews are automatically published once they come in, please continue reading. Follow this guide to customize your settings to automatically publish reviews based on their star ratings. On your dashboard, under Reviews tab and select Settings. (https:/Few readers

• How to import reviews from a CSV file in Shoplazza

  Kudobuzz allows you to add reviews that you may have either collected offline or collected using another platform. This guide will show you how to import existing reviews from a CSV file. From the dashboard, click on Reviews from the left side menu. Once in the Review section, locate and click on Import (https://storage.crisp.chat/users/helpdesk/website/-/b/4/6/2/b4624435cf53Few readers

• How to filter your reviews (Shoplazza)

  In the Manage Reviews section, all your reviews are displayed in a chronological order. What if I have hundreds of reviews and want to quickly checkout those that are unpublished? What if I want to see all reviews with images/videos in them? If you're asking yourself these questions, note that you can filter through your reviews. The steps below will show you how: Login to your Kudobuzz dashboard. On your dashboard, click on Reviews from the left menu panel. (https://storage.criFew readers

• How to convert a review to a product or business review (Shoplazza)

  Occasionally you receive a business review that you would have preferred was assigned to a particular product or vice versa. With this feature, you can change a product review to become a business review and you can change a business review to become a product review however you see fit. Here are the steps to go about this: Converting a business review to a product review On your dashboard, click on Reviews from the left menu panel. (https://storage.crisp.chat/users/helpdesk/websiFew readers

• How to publish reviews to your site (Shoplazza)

  All reviews that you add, collect or curate are displayed in the Reviews section of your dashboard. Follow this guide to get them published on your site. On your dashboard, click on Reviews from the left menu panel. Click on Filter and click the category of reviews you want to publish then click Apply. (https://storage.crisp.chat/users/helpdesk/website/-/b/4/6/2/b4Few readers

• How to Import Reviews from Etsy (Shoplazza)

  Follow this guide to learn how to import your reviews from Etsy. Login to your Kudobuzz dashboard. From the dashboard, click on Reviews from the left menu panel and select Import from the menu above the reviews. Under CSV Type, select Etsy File (hFew readers

• How to publish your comments to a review (Shoplazza)

  Adding comments to reviews allows you to respond to your customers in order to address their concerns in cases where the reviews are negative or to appreciate their feedback. Comments on a published review allow you to provide some context or background to the review and make it easy for visitors to understand the full picture and make quick decisions. To leave a comment on a review, follow the steps below: On the detailed view of a review, type out your comment and click Send icon. (hFew readers

• How to feature your review (Shoplazza)

  You can now showcase the reviews that you are most proud of and the ones that speak the best about your products and business at the top of the widget. Here is how to do it: On your dashboard, click on Reviews from the left menu panel. Select the review you want to feature. On the dFew readers

Sync Social Reviews

• How to connect your Facebook account (Shoplazza)

  The Kudobuzz Reviews app allows you to connect and import your Facebook reviews and display them on your website using beautiful widgets to attract more buyers. This guide will walk you through how to import your Facebook reviews. From the dashboard, click on Reviews from the left menu panel and select Sync Social Reviews from the menu above the reviews. In the list of socialFew readers

• How to connect your Google Maps Reviews to Kudobuzz in Shoplazza

  The Kudobuzz Reviews app allows you to connect and import your Google Maps reviews for display on your website using beautiful widgets. This guide will walk you through how to import your Google Maps reviews. Note: You should have claimed your Google My Business account and be on a paid plan to use this feature. On your dashboard, click on Sync Social Reviews On Sync Social RFew readers

• How to Import Reviews from AliExpress (Shoplazza)

  Follow this guide to learn how to import your AliExpress reviews to your Kudobuzz dashboard. From the dashboard, click on Reviews from the left menu panel and select Sync Social Reviews from the menu above the reviews. In the list of social channels, scroll down and click oFew readers

• How to Import Reviews from Amazon (Shoplazza)

  Follow this guide to learn how to import your Amazon reviews to your Kudobuzz dashboard. From the dashboard, click on Reviews from the left menu panel and select Sync Social Reviews from the menu above the reviews. In the list of social channels, click on the Connect buFew readers

• How to upgrade/change your plan (Shoplazza)

  Follow the steps below to either upgrade / downgrade your existing plan. Log onto your dashboard and select Plans from the left menu panel. On the Plans page, you'll see active on your current plan and options to either upgrade or downgrade your current plan. (https://storage.crisp.cFew readers