Articles on: FAQs

Stuck at onboarding? Here's what to do.

Some of our Wix users have an issue of getting stuck on the business details page of the onboarding process after they have installed the app.

This usually happens when we're unable to retrieve some information from your Wix site because you're yet to add them. These information include your business email, and whether your website is actually live or otherwise.

Without a stated email address in your Wix account, you won't be able to set up Kudobuzz properly, and, Kudobuzz won't work when your site isn't published.

To rectify them, follow the steps in this guide.

Updated on: 31/03/2022

Was this article helpful?

Share your feedback


Thank you!