How to import customers for segmenting
On the dashboard, click Campaigns
![](https://storage.crisp.chat/users/helpdesk/website/4efcf4af21b65000/4f9868d6-661d-4bf0-97c4-d46412_acfpde.png)
On the Campaigns page, click on Customers.
![](https://storage.crisp.chat/users/helpdesk/website/446ba9e0bee51400/53352cdd-ec08-4718-be60-c7dac3_fs4lcr.png)
Click on Import Customers
![](https://storage.crisp.chat/users/helpdesk/website/1cbcf13fb6293b00/7286fe89-b1de-466e-b964-ba85fb_16qr6m1.png)
4, Click on Import CSV
![](https://storage.crisp.chat/users/helpdesk/website/f8da645312fc6000/43717364-9ddd-4d13-801f-8ad7ec_vdtimv.png)
Download sample file to see that what you have corresponds with what's in the sample file and the file type is CSV
![](https://storage.crisp.chat/users/helpdesk/website/906bfb97ce713800/dc34dea5-89e8-40b2-8242-b9ba7f_ia0ync.png)
Click Select File to upload your file
![](https://storage.crisp.chat/users/helpdesk/website/5fa6647b4c87f800/69113d83-d89f-4187-81cd-8c14d9_15tu4my.png)
Your upload will display on the page. Click Import to upload it to the app
![](https://storage.crisp.chat/users/helpdesk/website/c44c30a29a831000/759b534f-faae-44aa-8cf1-2a71d2_9nkg09.png)
![](https://storage.crisp.chat/users/helpdesk/website/4efcf4af21b65000/4f9868d6-661d-4bf0-97c4-d46412_acfpde.png)
On the Campaigns page, click on Customers.
![](https://storage.crisp.chat/users/helpdesk/website/446ba9e0bee51400/53352cdd-ec08-4718-be60-c7dac3_fs4lcr.png)
Click on Import Customers
![](https://storage.crisp.chat/users/helpdesk/website/1cbcf13fb6293b00/7286fe89-b1de-466e-b964-ba85fb_16qr6m1.png)
4, Click on Import CSV
![](https://storage.crisp.chat/users/helpdesk/website/f8da645312fc6000/43717364-9ddd-4d13-801f-8ad7ec_vdtimv.png)
Download sample file to see that what you have corresponds with what's in the sample file and the file type is CSV
![](https://storage.crisp.chat/users/helpdesk/website/906bfb97ce713800/dc34dea5-89e8-40b2-8242-b9ba7f_ia0ync.png)
Click Select File to upload your file
![](https://storage.crisp.chat/users/helpdesk/website/5fa6647b4c87f800/69113d83-d89f-4187-81cd-8c14d9_15tu4my.png)
Your upload will display on the page. Click Import to upload it to the app
![](https://storage.crisp.chat/users/helpdesk/website/c44c30a29a831000/759b534f-faae-44aa-8cf1-2a71d2_9nkg09.png)
Updated on: 25/01/2023
Thank you!