Articles on: Shoplazza

How to Enable or Disable Q&A on Your Kudobuzz Widgets (Shoplazza)

The Questions & Answers (Q&A) feature allows visitors to your store to submit inquiries directly through the Kudobuzz widgets displayed on your site.

As a store owner, you can respond to these questions and choose to display both the questions and answers on your widgets. This helps future shoppers find quick answers and make confident purchasing decisions.
If you'd like to turn this feature on or off, follow the steps below.

From your dashboard, click on Review Widgets from the left-side panel.

It'll open to the General settings. Click on Onsite, and On that page, scroll down to Advanced, toggle on the Question & Answer button and click Save changes.

Now, click on Product in the list of widgets to open the Product widget settings.

Scroll down to Advanced, toggle on the Question & Answer button and click Save changes like you just did for the Onsite widget above.

Done!

If you wish to disable the feature, just toggle it off and you're good to go.

Updated on: 17/08/2026

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