How to Customize the Kudobuzz Onsite Widget in Shoplazza
The Kudobuzz Onsite Widget is the default floating widget that appears automatically on your Shoplazza store once you install the Kudobuzz app. There’s no need to add it manually; it’s ready to go right after installation.
When your visitors click on the widget, they can view:
- Product Reviews – Reviews left for specific products.
- Business Reviews – Store-level feedback (e.g., delivery speed, customer service, packaging).
- Q&A – Questions and answers submitted by shoppers.
Our easy guide walks you through how to customize the widget’s appearance, content, and behavior all from within the Kudobuzz mini-dashboard inside Shoplazza.
Widget Settings and Customization
- Position
Choose where the widget appears on your screen.
Other positions are available, so select the one that best fits your store’s layout.
Set the widget’s position on the screen. The default position is “Left Side Bar”
- Content Options
Control what your visitors see when they open the widget:
- Business Reviews: Toggle on/off to show or hide store-level feedback.
- Product Reviews: Toggle on/off to show or hide product-specific reviews.
- Q&A: Enable or disable the question-and-answer feature for shoppers.
Don’t forget to click Save after making changes.
- Display Options
Choose where the widget appears:
- Show on Desktop: Toggle to display on desktop devices.
- Show on Mobile: Toggle to display on mobile devices.
- Mobile Tab: Enable this if you want a dedicated mobile-friendly tab for the widget.
- Text Customization
Personalize the labels and prompts inside the widget, for example, change “Reviews from Happy Customers” to something that matches your brand voice.
You can also use this section to translate the widget text into any language you prefer.
After customizing, click Save to apply your changes.
Once you're happy with the changes, click Save Changes to publish your updates live.
Updated on: 17/08/2026
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