Articles on: Collect reviews

How to block a reviewer from receiving review requests

There are times you want to prevent certain people from receiving review request emails from your business for whatever reason. This is how to go about it:

Enter your Kudobuzz dashboard and click on the Collect Reviews.

On the After Purchase Mail page, scroll down to the Advanced Settings section and select Block Reviewer.

To add a single person to block, click on Block Reviewer and then fill out the form that shows.

Once blocked, the name and email of the reviewer will be displayed on the page.

If you want to block many more people at a go, you can click Import Reviewers to Block then upload a CSV file containing the name and email of the people you want to block


Please note after blocking a user, the schedule should be created but deactivated when sending, also does not work for manual review requests.

Updated on: 24/02/2023

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