Articles on: FAQs

Why are my star rating and product reviews widgets not showing?

There are two instances that will cause your product widget and/or your star rating widget not to show.

When you don’t have product reviews yet or when no reviews are published for the product

If you do not have product reviews, though the product widget will show an empty widget with a prompt for your visitors to leave reviews for your business, the star rating widget will not show at all.

The star rating widget only shows when there are published product reviews for the particular product.

When product widget is turned off
Your product reviews widget will not show when the widget is turned off.

To turn the product widget on, refer to this guide. It follows the same process to turn on the product widget.

Updated on: 16/08/2022

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