How to Collect Product Reviews
On the dashboard, click 'Review Campaigns' tab
![](https://storage.crisp.chat/users/helpdesk/website/b4624435cf53a800/image_1jxwi85.png)
Click on Create New Campaigns
![](https://storage.crisp.chat/users/helpdesk/website/b4624435cf53a800/image_svqj5d.png)
Click on New Campaign
![](https://storage.crisp.chat/users/helpdesk/website/85f1515c9ca03800/af3f6357-3679-42e5-852d-f03b2c_1660r7v.png)
Choose Collect Product Reviews
![](https://storage.crisp.chat/users/helpdesk/website/b4624435cf53a800/image_6fyomp.png)
Give your campaign a suitable name and then hit the Next button
![](https://storage.crisp.chat/users/helpdesk/website/b4624435cf53a800/image_1ws41lo.png)
Click on +Select Segment and choose from the list of segments you have created
![](https://storage.crisp.chat/users/helpdesk/website/b4624435cf53a800/image_1ftl94t.png)
Note that you have the option to choose more than 1 segment for your campaign
![](https://storage.crisp.chat/users/helpdesk/website/b4624435cf53a800/image_1be92z3.png)
Click on Next
Choose from the list how you want your message to look like. Available themes are Standard, Compact, Emoji and Minimalist
![](https://storage.crisp.chat/users/helpdesk/website/b4624435cf53a800/image_jvumtz.png)
Next, edit the Subject of the email to suit your preference
![](https://storage.crisp.chat/users/helpdesk/website/9c3bea5ecdf94800/147c6620-0795-4747-8e19-a9c554_1v363t2.png)
Edit the message to suit your tone and style
![](https://storage.crisp.chat/users/helpdesk/website/d42d6e22bac7b800/1d9c567b-d166-4109-9348-5358fa_7m1nim.png)
![](https://storage.crisp.chat/users/helpdesk/website/caa000b23f1ae800/d366fa21-b3a3-4fec-a130-666c89_mzw4wf.png)
Check the preview to see that everything looks to your satisfaction. You can also send a test email if you want.
![](https://storage.crisp.chat/users/helpdesk/website/47a81bb9710f8800/b1639208-0fb9-413f-99a9-650555_18tge9h.png)
If satisfied, click on Next to continue
![](https://storage.crisp.chat/users/helpdesk/website/2624b5e22164c600/4b5b6c9a-0983-4d1e-a436-621328_oul7xi.png)
Choose when to start sending emails, Immediately or a custom date. Hit Start Campaign to save your work and set it live
![](https://storage.crisp.chat/users/helpdesk/website/8339c9ca3908b800/0d1ff179-7e5c-4769-b61a-7627cd_7dpbf3.png)
![](https://storage.crisp.chat/users/helpdesk/website/b4624435cf53a800/image_1jxwi85.png)
Click on Create New Campaigns
![](https://storage.crisp.chat/users/helpdesk/website/b4624435cf53a800/image_svqj5d.png)
Click on New Campaign
![](https://storage.crisp.chat/users/helpdesk/website/85f1515c9ca03800/af3f6357-3679-42e5-852d-f03b2c_1660r7v.png)
Choose Collect Product Reviews
![](https://storage.crisp.chat/users/helpdesk/website/b4624435cf53a800/image_6fyomp.png)
Give your campaign a suitable name and then hit the Next button
![](https://storage.crisp.chat/users/helpdesk/website/b4624435cf53a800/image_1ws41lo.png)
Click on +Select Segment and choose from the list of segments you have created
![](https://storage.crisp.chat/users/helpdesk/website/b4624435cf53a800/image_1ftl94t.png)
Note that you have the option to choose more than 1 segment for your campaign
![](https://storage.crisp.chat/users/helpdesk/website/b4624435cf53a800/image_1be92z3.png)
Click on Next
Choose from the list how you want your message to look like. Available themes are Standard, Compact, Emoji and Minimalist
![](https://storage.crisp.chat/users/helpdesk/website/b4624435cf53a800/image_jvumtz.png)
Next, edit the Subject of the email to suit your preference
![](https://storage.crisp.chat/users/helpdesk/website/9c3bea5ecdf94800/147c6620-0795-4747-8e19-a9c554_1v363t2.png)
Edit the message to suit your tone and style
![](https://storage.crisp.chat/users/helpdesk/website/d42d6e22bac7b800/1d9c567b-d166-4109-9348-5358fa_7m1nim.png)
![](https://storage.crisp.chat/users/helpdesk/website/caa000b23f1ae800/d366fa21-b3a3-4fec-a130-666c89_mzw4wf.png)
Check the preview to see that everything looks to your satisfaction. You can also send a test email if you want.
![](https://storage.crisp.chat/users/helpdesk/website/47a81bb9710f8800/b1639208-0fb9-413f-99a9-650555_18tge9h.png)
If satisfied, click on Next to continue
![](https://storage.crisp.chat/users/helpdesk/website/2624b5e22164c600/4b5b6c9a-0983-4d1e-a436-621328_oul7xi.png)
Choose when to start sending emails, Immediately or a custom date. Hit Start Campaign to save your work and set it live
![](https://storage.crisp.chat/users/helpdesk/website/8339c9ca3908b800/0d1ff179-7e5c-4769-b61a-7627cd_7dpbf3.png)
Updated on: 25/01/2023
Thank you!