Articles on: Integrations

How do I ensure my Google Product Ratings feed data is accurate?

For Google to display your product ratings successfully, you must have a Google Merchant Account and a minimum of 50 product reviews. We have added a way for you to know if some likely errors are preventing your product feed from showing on google shopping.
See the steps below on how to fix these errors, for the feature to work as intended:

On your Dashboard, go to 'Integrations'


Click on the 'Google' and then navigate to the 'Insight' section.

Under the insight section, let's take a look at an example of a dashboard.

i. Error message: 18 product reviews with ratings synced with your Google feed. This is less than the minimum of 50 required by Google.

This means, only 18 product reviews have been successfully synced with the Google feed, and an additional 32 product reviews are required to match the necessary criteria.

ii. Error message: 374 reviews outlined below have not been submitted to Google because they are not assigned to a valid product yet.

This shows the total number of reviews listed below without products assigned.

iii. Error message: 97.44% of your products with reviews do not have both SKU and Brand. Google does not accept reviews for products without SKU and Brand.

Follow this guide to add SKUs and Brands to your products.

Now, under 'Actions', click the 'View Review' button by the review you wish to assign a product(s) to. This should take you to your reviews moderation tab.

Assign the review to the right product(s). Not sure how to do this? Click here to check out our help guide.

Follow the same steps to assign all the reviews to your product.

Note: It will take some time for your review to be taken off this list after fixing it.

Updated on: 22/03/2023

Was this article helpful?

Share your feedback


Thank you!