Articles on: Integrations

How to request for reviews for Point of Sale (POS) orders

The Point of Sale (POS) feature allows you to request reviews for POS orders from your store. Follow these steps to enable the feature;

Enter your Kudobuzz dashboard and click on Integrations from the left menu panel.

Click on the Point of sale (POS) button.

Toggle to turn on the button to enable the POS feature on your dashboard

Done! Once enabled, your Point of Sale orders for your store should automatically have review request emails scheduled to be sent on your APM/Campaigns dashboard.

(Note, you need to be on the Dinner plan to enable this)

Turning the POS feature off
If for some reason you will like to disable the POS feature, you can just toggle it back and review request emails will no longer be scheduled for your POS orders.

PS: If we receive an order without an email address detail, you will need to add the customer email directly on the APM/ Campaigns page so that we successfully add the schedule, else it will show as deactivated and won't go out.

Follow the same steps to request reviews for Restaurant orders (Wix users only)

Updated on: 25/01/2023

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