How to answer a question and publish both the question and response.
Go to the Reviews Tab: On the left sidebar, click on Reviews to open the Reviews section.
Within the Reviews tab, select Questions & Answers to view customer questions.
Find the question you want to answer and click on it. Type your response in the "Enter your answer" field at the bottom.
Send and Publish: Once your answer is ready, click Send to respond, and Publish to make the question and answer visible to customers.
Your response is now published for other customers to view.
Within the Reviews tab, select Questions & Answers to view customer questions.
Find the question you want to answer and click on it. Type your response in the "Enter your answer" field at the bottom.
Send and Publish: Once your answer is ready, click Send to respond, and Publish to make the question and answer visible to customers.
Your response is now published for other customers to view.
Updated on: 28/11/2024
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