How to convert a review to a product or business review (Shoplazza)
Occasionally you receive a business review that you would have preferred was assigned to a particular product or vice versa. With this feature, you can change a product review to become a business review and you can change a business review to become a product review however you see fit. Here are the steps to go about this:
On your dashboard, click on Reviews from the left menu panel.
Look for the review you want to convert and click on it.
It'll open up the review details like this
Click in the three dots beside the name and toggle on the Product Reviews button in the menu that opens.
In the input box that appears, type the name of the product you want to assign the review and click on it when it appears
Now, toggle on the Publish button and exit the page.
Your review will now be converted to a product review and will show in widgets designed to show product reviews.
On your dashboard, click on Reviews from the left menu panel.
Look for the review you want to convert and click on it.
It'll open up the review details like this.
Click in the three dots beside the name and toggle off the Product Reviews button in the menu that appears.
Done. The product has been removed from your review and it will no longer appear on the product page. Your review has now been converted to a business review and will show in widgets designed to show business reviews.
Converting a business review to a product review
On your dashboard, click on Reviews from the left menu panel.
Look for the review you want to convert and click on it.
It'll open up the review details like this
Click in the three dots beside the name and toggle on the Product Reviews button in the menu that opens.
In the input box that appears, type the name of the product you want to assign the review and click on it when it appears
Now, toggle on the Publish button and exit the page.
Your review will now be converted to a product review and will show in widgets designed to show product reviews.
Converting a product review to a business review
On your dashboard, click on Reviews from the left menu panel.
Look for the review you want to convert and click on it.
It'll open up the review details like this.
Click in the three dots beside the name and toggle off the Product Reviews button in the menu that appears.
Done. The product has been removed from your review and it will no longer appear on the product page. Your review has now been converted to a business review and will show in widgets designed to show business reviews.
Updated on: 16/04/2025
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