Disabling the native (Bigcommerce) star rating widget on Bigcommerce
To disable the default Bigcommerce star rating widget, follow the steps below:
In your Bigcommerce dashboard, go to Storefront

Click on Themes, then click the Advanced dropdown, and select Edit theme files

Click on templates >> components >> products >> product-view.html


Comment out the whole product view rating section using a "<!--<xxxx>--> on each line, as seen in the image below. When done, click Save & apply all files

Done. Check to see that it is indeed removed.

In your Bigcommerce dashboard, go to Storefront

Click on Themes, then click the Advanced dropdown, and select Edit theme files

Click on templates >> components >> products >> product-view.html


Comment out the whole product view rating section using a "<!--<xxxx>--> on each line, as seen in the image below. When done, click Save & apply all files

Done. Check to see that it is indeed removed.

Updated on: 02/08/2024
Thank you!