> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.kudobuzz.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to convert a review to a product or business review (Mini-dashboard)

Occasionally you receive a business review that you would have preferred was assigned to a particular product or vice versa. With this feature, you can change a product review to become a business review and you can change a business review to become a product review however you see fit. Here are the steps to go about this:

# Converting a business review to a product review

1. On your dashboard, click on **Reviews** from the left menu panel.

![](https://storage.crisp.chat/users/helpdesk/website/-/b/4/6/2/b4624435cf53a800/image_sbzl79.png)

2. Look for the review you want to convert and click on it.

![](https://storage.crisp.chat/users/helpdesk/website/-/b/4/6/2/b4624435cf53a800/image_v26yis.png)

It'll open up the review details like this
![](https://storage.crisp.chat/users/helpdesk/website/-/b/4/6/2/b4624435cf53a800/image_1ywehog.png)

3. Click in the three dots beside the name and toggle on the **Product Reviews** button in the menu that opens.

![](https://storage.crisp.chat/users/helpdesk/website/-/b/4/6/2/b4624435cf53a800/image_taqsa4.png)

4. In the input box that appears, type the name of the product you want to assign the review and click on it when it appears

![](https://storage.crisp.chat/users/helpdesk/website/-/b/4/6/2/b4624435cf53a800/image_3w4xa0.png)

![](https://storage.crisp.chat/users/helpdesk/website/-/b/4/6/2/b4624435cf53a800/image_1ulq9be.png)

5. Now, toggle on the **Publish** button and exit the page.

![](https://storage.crisp.chat/users/helpdesk/website/-/b/4/6/2/b4624435cf53a800/image_plhqil.png)

Your review will now be converted to a product review and will show in widgets designed to show product reviews.

# Converting a product review to a business review

1. On your dashboard, click on **Reviews** from the left menu panel.

![](https://storage.crisp.chat/users/helpdesk/website/-/b/4/6/2/b4624435cf53a800/image_sbzl79.png)

2. Look for the review you want to convert and click on it.

![](https://storage.crisp.chat/users/helpdesk/website/-/b/4/6/2/b4624435cf53a800/image_v26yis.png)

It'll open up the review details like this.
![](https://storage.crisp.chat/users/helpdesk/website/-/b/4/6/2/b4624435cf53a800/image_1w9zy7u.png)

3. Click in the three dots beside the name and toggle off the **Product Reviews** button in the menu that appears.

![](https://storage.crisp.chat/users/helpdesk/website/-/b/4/6/2/b4624435cf53a800/image_vm7tb0.png)

Done. The product has been removed from your review and it will no longer appear on the product page. Your review has now been converted to a business review and will show in widgets designed to show business reviews.